Delhi to start contactless e-ticketing on buses says Gahlot

Soon after the second phase trial of e-booking for Delhi buses which was held from September 7 to September 21, On Tuesday, Delhi transport minister Kailash Gahlot said the city administration will be launching a new scheme of contactless e-ticketing in all its buses initiating from November.

'Chartr', the second phase trial, is claimed to have covered around 60 routes from four depots of the Delhi Integrated Multi-Modal Transit System (DIMTS) — Dilshad Garden, Kair Depot, Kushak Nallah Depot, Sunehri Pullah Depot, apart from one route from two DTC depots — Hasanpur and Gazipur depots.

“The mobile application through which the ticketing in buses will happen has received a good response from passengers. We have rectified all glitches that were noticed in the previous trials. We are also in the process of incorporating daily and monthly passes, along with developing a system for users without smartphones to buy tickets. We are looking forward to covering all cluster and DTC [Delhi Transport Corporation] buses under this app by the first week of November,” Gahlot said.

Of the 14 day period, a total of 51,644 tickets were purchased through the app in which 79.4% were pink tickets (free) for female passengers. Other app bookings included 7% on AC buses. An average of 6% of bookings was done through the app.

The app can be downloaded from the Google Play Store which is now available as a full version, as well as from a WhatsApp number. The app also automatically recommends gender-segregated pink tickets which are for free travel for women. It supports both Hindi and English languages.

The user is benefitted with viewing all the stoppages of the bus by typing the name of the stop, all the buses arriving in the next half hour with the details like ETA which gets updated time to time during the passenger's journey and the ticket becomes invalid once the passenger ends the journey mentioned in the app.

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