Dubai government becomes first to go 100% Paperless

Dubai has become the World's first government to turn 100% paperless. The Emirates Crown Prince Sheikh Hamdan bin Mohammed bin Rashid Al Makhtoum announced that the strategy has helped the Emirates to save nearly about 1.3 billion Dirham (USD 350 million) and 14-million-man hours.


The Dubai paperless strategy which was implemented in 2018 in five consecutive phases has now been fully implemented across all the 45 government entities in Dubai. These entities provide over 1,800 digital services and more than 10,500 key transactions. All internal, external transactions and procedures in the Government of Dubai are now 100 percent digital and managed from a comprehensive digital government services platform.


“The achievement of this target marks the beginning of a new stage in Dubai’s journey to digitize life in all its aspects, a journey rooted in innovation, creativity, and a focus on the future,” Sheikh Hamdan said in a statement. He further added, “This accomplishment also reinforces Dubai’s status as a world-leading digital capital and its status as a role model in designing government operations and services that enhance customer happiness.”


The Dubai Crown Prince said the government plans to implement advanced strategies to create and enhance digital life in Dubai over the next five decades.


The United States, the United Kingdom, the European Union, and Canada have expressed similar plans to digitize government operations on a larger scale, which encompass government procedures and citizen identifications. Sceptics, however, have argued its vulnerability to cyberattacks, which of course will pose a pretty big challenge in the days to come.






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